FOSS, Apache 2.0
subscription-service Core
Any team that can run Docker or Kubernetes
$0
The full pipeline, operator UI, observability, and built-in plugins. The same code on every tier.
Get on GitHubsubscription-service / pricing
FOSS, Apache 2.0
Any team that can run Docker or Kubernetes
$0
The full pipeline, operator UI, observability, and built-in plugins. The same code on every tier.
Get on GitHubSupported FOSS
Teams who want the same code with a vendor behind it
Per-instance subscription
Core plus certified vendor profiles, enterprise IAM/storage plugins, business-hours support, and a quarterly upgrade-readiness review.
Managed SaaS
Teams who don't want to operate it themselves
Per-message or per-facility
We run it for you. Dedicated tenant, automated upgrades, 24/7 on-call, certified profiles, SOC 2 + HIPAA BAA.
| Capability | Core | Pro | Cloud |
|---|---|---|---|
| HL7 v2 MLLP ingest | ✓ | ✓ | ✓ |
| Matchbox mapping | ✓ | ✓ | ✓ |
| HAPI FHIR R4 + Subscriptions Backport | ✓ | ✓ | ✓ |
| Operator UI (all 8 routes) | ✓ | ✓ | ✓ |
| OIDC auth (any provider) | ✓ | ✓ | ✓ |
| Multi-tenancy toggle | ✓ | ✓ | ✓ |
| Per-channel security toggle | ✓ | ✓ | ✓ |
| US Core profile validation | ✓ | ✓ | ✓ |
| Prometheus + JSON logs + traces + agent API | ✓ | ✓ | ✓ |
| Vendor profiles — community quality | ✓ | ✓ | ✓ |
| Vendor profiles — certified, with regression suite + indemnity | — | ✓ | ✓ |
| Vendor profiles — professionally mapped | — | ✓ | ✓ |
| Storage backend plugin: sharded multi-region | — | ✓ | ✓ |
| Authorization plugin: Azure AD groups | — | ✓ | ✓ |
| Authorization plugin: Okta/Auth0/etc SSO | — | ✓ | ✓ |
| FHIR R4B + R5 forward compat (when shipped) | ✓ | ✓ | ✓ |
| Audit export ITI-20 bundle | — | ✓ | ✓ |
| Business-hours email support | — | ✓ | ✓ |
| 24/7 on-call | — | add-on | add-on |
| Hosted environment | — | — | add-on |
| SOC 2 attestation | — | — | ✓ |
| HIPAA BAA | — | — | ✓ |
| HITRUST attestation | — | — | roadmap |
| Migration / integration consulting | — | add-on | add-on |
| Training | — | add-on | add-on |
"add-on" means available at this tier as a paid add-on. "roadmap" means committed but not shipped yet. "—" means not offered at this tier.
Because we don't believe in feature-gated open source. If a capability ships in Core, it ships forever — no future "Pro-only" relabel. Commercial value is in service, certification, and scale, not in withholding code. Read the rationale in the FAQ.